Benchmarking the Quality Management and Procedures Achieving the Seal of Integrity
The United Marine Training Center has attained the Seal of Integrity for its quality management systems. This has made it a standard-bearer for other institutions in the industry. UMTC is setting an example for implementing top-quality management systems by sharing its strategies, best practices, and experiences.
Two respective organizations, Jacobo Z. Gonzales Memorial School of Arts and Trades and Laguna Lake Development Authority visited the training center on 18 March 2024. They were particularly interested in understanding how UMTC achieved the Seal of Integrity, as this recognition sets a high standard for quality management nationwide. The benchmarking process in UMTC involves evaluating performance indicators and gathering customer information to improve their quality management practices.
Engr. Donald Bautista, the center's Managing Director, presented UMTC's values and quality policies during the visit. Meanwhile, Culinary Training Manager, Joselito Pante and Quality Assurance Manager, Michael Bernardo, highlighted the significance of a structured and systematic approach.
Valuable contributors to the achievement of the Seal of Integrity are also present during thevisit. These include the Quality Assurance associate, Kristine Naga, and Registrar, Arlene Tagaban. They shared their experiences and insights on how to implement effective Quality Management systems.
The two organizations gained valuable insights during their visit, which will help them improve their quality management practices. They are grateful for the opportunity to benchmark and learn from UMTC.
UMTC's success in achieving the Seal of Integrity is a testament to its commitment to excellence. Moreover, UMTC's willingness to share its experiences and best practices with other institutions demonstrates its dedication to elevating the entire industry and promoting the continuous improvement of quality management practices in maritime education and training.